The Sophia Way | Support Programs
Assisting women from homelessness to stable independent living.
homeless women, homeless, homelessness, shelter, safety, stability, shelter, women's shelter, Bellevue, homeless in King County
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Support Programs

A helping hand

Case Management

Our case managers guide and encourage every woman that comes to Sophia’s Place. They create and help them reach personal goals that will lead to independent living. By supporting them to move past surviving, the women are able to begin rebuilding their lives to achieve their desired goals.

Case managers

meet with each woman once a week, until she is more stable and requires fewer face-to-face consultations
help her with setting and reaching goals, and make her accountable for her goals
help them create manageable budgets
find her resources for recovery and treatment of drug and alcohol dependency

We also collaborate with other non-profits to help the women get

 counseling, medical attention & legal assistance
 resume writing, job and interview help
 dental care & access to health care
 gas vouchers

Rewarding Work

“This is the most rewarding job I’ve ever had.  My 40 hours a week consist of talking with women who have incredible stories that are at the same time heart wrenching and empowering. I’ve been fortunate to journey alongside many interesting women as they navigate a stable and independent path for themselves. Every time a woman finds housing feels like a victory that she and I have won together; it never gets old. I experience a fraction of what The Sophia Way provides for women experiencing homelessness, and I am grateful every day for that.”
– Natalie, Case Manager at The Sophia Way

Kelsey finds a place to live

When Kelsey (name changed) walked into our Day Center, she was welcomed and made comfortable. She met a case manager who helped her create a plan to empower herself to reach her goal of living a healthy life in her own home.
Having been homeless for a long time there were many challenges: Kelsey had no proof of existence — she had no birth certificate or Social Security card. She met with her case manager daily and eventually got the documents she needed to get her ID. Her case manager then helped her to find an affordable apartment and after 17 years of sleeping outdoors Kelsey was finally able to move into her own place. She is now in the exciting stage of picking out dishes and furniture contributed by our generous donors!

Pathways Program

The program is designed to meet the needs of the women to acquire new skills, access needed resources and find new tools to successfully move towards independent stable living. A case manager helps each woman define her goals and discusses her progress weekly; this helps the woman take small steps towards achieving her goal. In partnership with many local agencies, we provide a wide range of training including:

 Financial coaching
 Employment service including job searching and resume building
 Mediation and conflict management
 Other life enriching activities

Dawn starts a new life

Dawn (name changed) came to The Sophia Way from Overlake Hospital after attempting suicide. She had endured a long struggle with alcohol addiction that led to the loss of her job and eviction from her apartment. She was at her lowest point and felt she no longer had a reason to live. At The Sophia Way, Dawn found a new beginning. She was given a cozy bed at Sophia’s Place and a case manager who connected her to an addiction recovery program and vital health resources. During her four-month stay at Sophia’s Place, Dawn remained sober, helped out in the shelter, and soon felt healthy enough to work again. With a reference from the shelter manager, she found a job and began to feel hopeful again. She is now living in an apartment with a roommate she met at her sobriety group. And best of all, she has reconnected with her children. Dawn always refers to Sophia’s Place as ‘home’, and calls the staff ‘house moms’. She says her only regret is: “My mother isn’t alive to see how well and healthy I am right now”.

Companion Program

Often, all it takes to make a difference in someone’s life is to have a companion – someone who is available, accepting, and a good listener. The Sophia Way Companion helps give the women emotional support as they journey from homelessness to independence and stability.

A companion usually acts as an advocate, partner, supporter, confidante, self-esteem booster, nurturer of possibilities, fellow traveler, and most of all, helpful, caring friend. She offers presence, deep listening, empowerment, encouragement, and skills to support personal growth and help identify and build upon her gifts and abilities.

Our Volunteer Companions are a group of compassionate and dedicated women. They organize a monthly potluck and bingo night at our shelter, have monthly meetings to discuss their Companioning Journeys, and spend anywhere from four to ten (or more!) hours each month with their Client Companion, just being there for her in whatever ways she needs.

Our Companion Program is coordinated by Kae Eaton of the Mental Health Chaplaincy. We host quarterly companionship training workshops, which Kae leads. If you are interested in attending a workshop and/or becoming a Sophia Way Companion, please email

Patty makes a friend and takes a step forward

Patty (name changed) came to The Sophia Way with debilitating mental health issues and deep-seated distrust, as she had been victimized since her childhood. Getting on regular medication helped her, but she would still get frightened very easily. The Sophia Way, through its Companion Program, helped Patty connect with a companion to help her. They would take walks together and talk. Patty shared that traveling on buses was such a difficult factor in her life that she feared that even if she found a job, she would have no way to get to it. To help overcome her fears, Patty’s companion showed her how to use the bus system. They traveled every day together and eventually, Patty became comfortable riding the bus alone. She soon got a part time job and is now living in a subsidized apartment, which is a big step forward. We are confident that she will build her life again on her own terms!